995bd Privacy Policy — Your data is our responsibility

995bd ("we", "us", or "the platform") is an international-standard online gaming and betting platform serving users in Bangladesh. We believe your Privacy a fundamental right, and protecting it is our responsibility.

This Privacy Policy Explains how 995bd collects your personal information, why it is collected, how it is used, and how it is kept secure. This policy applies to our website, mobile app, and all related services.

We adhere to international data protection standards, and our privacy policy is compliant with all applicable regulations. For any questions, please contact our FAQ Page or contact our support team directly.

• This policy is published in English and applies specifically to users in Bangladesh.
• We our Terms & Conditions and Responsible Gaming Policy This policy is administered in accordance with
• Users will be notified in advance of any changes.

995bd only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect any excessive or unnecessary data.

Automatic Data Collection: When you use 995bd, we automatically collect certain technical information — such as your device type, browser version, and connection IP address. This information is used solely for security and fraud prevention purposes.

995bd uses the information it collects solely for specific, legitimate purposes. We never use your data beyond what you have authorized.

• Account Management: To verify registration and login, and to ensure account security.
• Payment Processing: To ensure the secure processing of deposits and withdrawals.
• KYC & Compliance: To comply with international Anti-Money Laundering (AML) laws.
• Customer Support: To resolve your issues and provide support.
• Promotions & Bonuses: To send you relevant offers and promotions (only with your consent).
• Responsible Gaming: To identify potentially problematic gaming patterns and provide appropriate support.
• Platform Development: For analytical purposes to improve the overall user experience.
• Legal Obligations: To comply with legal requests from relevant authorities.

995bd does not share your personal information with any third party Does not sell. However, limited information may be shared under specific circumstances.

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Technology Partners: Limited data may be shared with trusted technology partners who operate the platform, and they are required to uphold the same privacy standards.
• Legal Authorities: We may be required to disclose information under a lawful order from a court or government authority.
• Money Laundering Investigations: Under AML regulations, information on suspicious transactions may be required to be reported to the relevant authorities.

995bd's website and mobile app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: To maintain login sessions and ensure the core functionality of the platform. Without these, the site will not work properly.
• Functionality Cookies: To remember your preferred language, game settings, and other personalized preferences.
• Analytics Cookies: To understand how users interact with the platform — this information helps us improve our services.
• Security Cookies: To detect fraud and ensure account security.

Cookie Controls: You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

995bd uses state-of-the-art technology and processes to protect your information. Our security measures are aligned with international standards.

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active at the server level.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Limited Access: Only authorized personnel can access the necessary data.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.

995bd does not retain any data beyond the required period. Retention periods are determined based on the type of information.

• Account Information: Retained for the duration of the active account and up to 5 years after closure (as required by law).
• Transaction History: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Stored securely for up to 5 years following verification.
• Support Conversations: Retained for up to 2 years after the issue has been resolved.
• Marketing Information: Deleted promptly upon withdrawal of consent.

Once the specified retention period expires, data is securely deleted or anonymized.

As a 995bd user, you have several important rights regarding your own data. We fully respect and uphold those rights.

To exercise any of these rights, please contact our support team. We typically respond to your request within 30 business days. In some cases, complete deletion may not be possible due to legal obligations.

995bd strictly does not provide services to anyone under 18. Our platform is exclusively for adults, and we never knowingly collect information from minors.

• Date of birth verification is mandatory at the time of registration.
• Submission of age verification documents is required as part of the KYC process.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
• If a parent or guardian believes their child has registered by mistake, please contact our support team immediately.

995bd may update this privacy policy from time to time. We notify users before any significant changes take effect.

• You will be notified in advance via email or in-app notification of any significant changes.
• The effective date of the updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request account closure.

Visit this page regularly to stay up to date with the latest privacy policy.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our support team. We take all privacy-related matters very seriously.

• Live Chat: Click the chat icon on the platform — you'll get an instant response.
• Email: [email protected] — responses are typically provided within 24 hours.
• FAQ: For answers to common questions FAQ Page View.

To submit a formal privacy complaint, send us an email with the subject line "Privacy Complaint" and include the relevant details. We will review and respond within 30 business days.