995bd FAQ — Find answers to all your questions here

On the login page Click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that code to set a new password. The whole process takes under 2 minutes.

Each person may only register one account. If multiple accounts are found under the same individual, all accounts may be permanently suspended and any balances forfeited. This rule is strictly enforced to maintain a fair and secure gaming environment.

Initial verification via mobile OTP is completed instantly. However, full KYC verification is required before withdrawals, which may involve your National ID or another government-issued document. KYC verification is typically completed within 24–48 hours.

The minimum deposit on 995bd is very affordable, so players of all levels can get started with ease. To find out the exact amount, Deposit Page or contact live support.

Deposits via bKash, Nagad, and Rocket are typically credited within 1–5 minutes. Bank transfers may take 15–30 minutes. If more than 30 minutes have passed, please contact support with your transaction ID.

Withdrawal requests are typically processed within 1–24 hours. A verified account helps ensure faster withdrawals. Additional verification may be required for your first withdrawal.

No, bonus balance cannot be withdrawn directly. Each bonus has a specific wagering requirement that must be met first. Once the requirement is fulfilled, any winnings earned from the bonus can be withdrawn. For more details, Terms & Conditions here.

When someone registers using your referral link and makes their first deposit, you'll receive a referral bonus. The bonus will be added to your account automatically. You can find your referral link in your profile settings.

Strategy matters in Fish Game. Big fish offer more points but are harder to hit, while small fish give fewer points but are easier targets. Start with smaller bets to get a feel for the game. For detailed tips, visit Fish Game page here. Remember to always play responsibly.

If you lose connection during a game, your current game state is saved on the server. Once you reconnect, you can continue right where you left off. No bets or winnings will be lost. If you experience any issues, contact support with a screenshot.

Go to Account Settings and enable 2FA under the "Security" section. Each time you log in, an OTP will be sent to your mobile. With 2FA active, nobody can access your account even if they know your password.

Change your password immediately and enable 2FA, then notify our support team. We will log out all active sessions on your account and ensure it is secured. Please note that 995bd staff will never ask for your password or OTP.

To install on Android, you'll need to enable "Unknown sources" or "Install unknown apps" in your device settings. On iOS, you'll need to trust the app profile. For a full step-by-step guide, download page If the issue persists, please contact support.

The mobile app supports fingerprint and Face ID login, push notifications, and faster game loading. The website offers the same full feature set on a larger screen. You can log in to both using the same account, and your balance stays synced across all devices.

If you feel you need a break, you can enable the "Cooling-Off" or "Self-Exclusion" option from your settings for a set period of time. You will not be able to log in to your account during this period. For more information, Responsible Gaming Visit the page.